When someone you don’t know dies, it can be tricky to figure out the right things to say. One of the easiest things you can say is that you will be there for the people affected if they need someone to talk to or cry at. Don’t be pushy on learning how the deceased passed unless those affected are comfortable with sharing. If someone does confide in how the person passed, say your condolences and try to make them feel better without forcing joy on them. Keep your tone light, caring, and loving.
I'm so sad to hear about your loss
I wish I could take away your pain
If there's anything I can do to help, please let me know
I wish I had the right words, just know I care
I don’t know how you feel, but I am here to help in any way I can
I am always just a phone call away
We all need help at times like this, I am here for you
There is a reason for everything
I wish you nothing but comfort and strength
I extend my deepest condolences to you during this dark time
I hope that the love and support from your family and friends, including me, gets you through this time
If you need anything, know that you’re not alone. I’m here for you
While there’s nothing I can do to change what happened, I can continue to offer you my love and support
Extending my most heartfelt condolences to you and your family
You have my deepest, sincerest sympathy
I am praying for you during this dark time
My sympathy is with you in your time of grieving
I didn't know (someone), but i'm sure he/she is in a better place
I hope and pray that you will have strength during this time of loss